Shopping for Individual and Family Plans Directly Through the Carrier
This article explains how to shop for and enroll in an Individual and Family Plan directly through the carrier. To begin, read Shopping for Individual and Family Plans Online.
After you choose Shop Private Plans, you’ll see a list of available Private plans.
Complete the following steps:
1. Review the available plans and use the tools on the page to:
Update your health information.
Filter plans to narrow the results.
Change who you’re covering.
Sort the plan results.
Compare up to three plans.
View covered doctors and prescriptions.
2. Select Add to Cart for your chosen plan.
Note: If it’s outside the Open Enrollment Period (OEP) and you didn't select an enrollment reason, an Enrollment Reason Required message appears. Select Continue to return to the beginning of the enrollment process and choose an enrollment reason.
3. A pop-up displays the plan you chose. Select Go to Cart to begin the application process.
4. Review your selection and select Start Checkout.
Note: To choose a different plan, select Remove Plan, then select Continue Shopping.
5. You may see a note indicating that you must apply by Phone. If so, please call us within 48 hours (excluding weekends). You can call at your convenience or select Schedule a Call to make an appointment.
6. If you can enroll Online, select Go to Application.
7. The application process varies by carrier, but you will generally need to provide the following information:
Name, date of birth, and gender for all applicants
Home Address (required even if you use a P.O. Box.)
Note: If a family member lives at a different address (for example, while attending school, you may need to submit a separate application for that individual.
Email address and phone number
If applying outside the OEP, your qualifying Special Enrollment Period reason and any required supporting documentation
Agreement to the required attestations
Payment information
Signature
8. After submitting your application, you’ll receive an email or letter confirming that it was successfully submitted.
9. After receiving your new plan information, contact your current carrier to coordinate your old plan's end date with your new plan's start date. This helps ensure you avoid overlapping premiums. If you need assistance, call us at 1-866-322-2824 (TTY: 711).
To view your newly selected plan, go to the Via Benefits Home page and select View My Coverage.