Signing Up with Via Benefits on the Website
Signing up with Via Benefits on the website allows you to manage and save your personal information to better help you shop and enroll in plans. When you sign up, we ask for some personal information. Sometimes we receive information from your benefits provider or former employer. This information enables us to find an existing record in our system, so we can personalize your experience.
To sign up to enroll and manage your health plan, sign up on the website. To manage your reimbursement account, create an account on the mobile app.
To sign up on the website, complete the following steps:
1. Select Sign Up.
2. Provide the requested information on the Sign Up page.
3. Depending on our records, you will complete one of the following steps:
Verify your Social Security number (SSN).
Tell us how to you found Via Benefits
Be sent directly to step 4.
4. Enter your Email Address. A six-digit code will be emailed to you.
For security purposes, you need to have your own unique, accessible email address to sign up. Your email address becomes your unique identifier or username when signing in.
5. Once you receive the code, enter it in the Enter Code field. Select Next.
6. Create a New Password following the Password Requirements. Agree to the Terms and Conditions and select Next.
7. Enter a Phone Number that can be used when signing in to Via Benefits. Select Text Me or Call Me.
Text Me
A verification code is sent to your mobile phone.
Enter this code in the Enter Code field on your computer.
Call Me
A call is made to your phone.
Follow the voice prompts to continue signing in.
8. If you selected Text Me, enter the code, select Next.
Note: Make sure you enter the verification code and not the phone number the code was sent from.
9. Select whether or not you want to add an alternate phone number, select Next.
10. Select whether you want to remember this device.
If you select Yes you want your device remembered, you aren't asked the additional security question for 30 days. After the 30 days expires, you're asked the additional security question again.
11. You are now signed up!