ICHRA Reimbursement QuickStart Guide

This article is for individuals who receive an Individual Coverage Health Reimbursement Arrangement (ICHRA) through their employer.

If you are a participant in a health reimbursement arrangement (HRA), refer to the Reimbursement QuickStart Guide.

To learn more about an ICHRA, see Individual Health Coverage Reimbursement (ICHRA).

Managing Your ICHRA Benefit

You can manage your ICHRA benefit through the Via Benefits website or the Via Benefits Accounts mobile app.

If your premiums are paid automatically, use the website or mobile app to monitor your payments.

If you need to request reimbursement, you can submit your request through the mobile app or website.

Access Your Account

  • Sign in to the Via Benefits website or open the mobile app on your smartphone or tablet.

    • If you created a username and password at Via Benefits, you can use the same credentials to sign in to the mobile app.

Choose the appropriate mobile app for your smartphone or tablet to download.

Once you’ve signed in, take a moment to familiarize yourself with the Dashboard.

If your premium payment is paid directly, you can view

  • Premium paid to the carrier

  • Monthly employer funding

  • Any payroll deductions (not applicable to all)

  • Coverage period

If you request reimbursement, you can view

  • Available balance

  • Monthly employer funding amount

  • Expense deadlines

  • Coverage details

  • Reimbursement status

You are required to set up direct deposit for the fastest, most convenient, and most secure way to receive your reimbursements.

Set up Direct Deposit

You can set up direct deposit on the website or mobile app. Ensure you have your bank's routing and account numbers readily available.

For detailed instructions on how to set up direct deposit, see Setting Up or Updating Direct Deposit on the Mobile App or Setting Up or Updating Direct Deposit on the Website.

Requesting Reimbursement for Your Plan Premiums

View step-by-step instructions

Previous
Previous

Medicare Coverage Checkup Tool

Next
Next

Submitting ICHRA Premium Reimbursement Requests Using the Mobile App