Submitting ICHRA Premium Reimbursement Requests Using the Website
This article is for individuals who receive an Individual Coverage Health Reimbursement Arrangement (ICHRA) through their employer and need to submit premium reimbursement requests. If your employer pays the entire insurance premium directly to the insurance carrier, you don’t need to submit reimbursement requests.
To learn more about ICHRA, see Individual Health Coverage Reimbursement (ICHRA).
If you participate in a health reimbursement arrangement (HRA), refer to the Reimbursement QuickStart Guide.
Submitting a Reimbursement Request
To submit a reimbursement request on the website, complete the following steps:
Sign in to Via Benefits directly, or through BenefitConnect, and select:
View Accounts in the Funds and Reimbursements section.
Select Visit the Reimbursement Center for the desired account on the Request Reimbursement and Manage Funds tab.
On the Dashboard, select Add New Expense
Submitting a Premium Expense
To submit a premium expense, complete the following steps:
Enter what kind of expense it is:
Category (e.g., Medicare Part A/B, Medical, Pharmacy).
Type (Premium)
Select Continue.
2. Enter the expense details:
Policy Period (Enter the date using the calendar. For example, (e.g., January 2026).
Note: You can’t enter future dates.
Amount
Select the type (Monthly).
Enter the Amount (the premium amount paid to your insurance carrier for the selected policy period).
Carrier (e.g., Aetna, Cigna).
Note: If you’ve previously entered a carrier, the field will automatically display matching suggestions as you type. You can select one of these suggestions or enter a different carrier.
Individual Covered (select yourself or a dependent from the drop-down list).
Select Continue. Go to step 3.
Note: A warning message will appear if the system detects a duplicate submission. You may continue with the request or cancel it.
Medicare Part B Premiums, Late Enrollment Penalty (LEP), or IRMAA Example
Use the following information when submitting a Part B, LEP, or IRMAA reimbursement request:
Enter the Policy Period (e.g., January 2026).
Select Monthly as the Premium Amount type, and enter the amount paid for the monthly payment.
Enter the Carrier as Part B.
Select the Individual Serviced.
Select Continue.
3. Select the Bank Account you would like to have funds deposited into, and select Continue.
Note: You can add a bank account if necessary.
To learn more about direct deposit, read Direct Deposit.
4. Select Pick from Receipts or Browse for File(s)to provide supporting documents. Documentation requirements and acceptable document examples are shown onscreen.
Note: You will be able to select Add File to upload additional documents.
5. Select Review.
6. Select Submit after reviewing your request.
7. A success message appears on the Finished page when completed.
Select Add Another Expense if you want to submit another expense.
Select Back to Dashboard to return to the Home page.
Allow up to five business days for your request to be processed and appear in your bank account.