Setting Up Express Reimbursement on the Website
This article applies to you if you have a Via Benefits reimbursement account, sometimes called a Health Reimbursement Arrangement. *
Express Reimbursement isn't available to you if you receive an Individual Coverage Health Reimbursement Arrangement (ICHRA) through your employer.
It's available only when Automatic Premium Reimbursement isn’t offered for your plan.
For instructions on canceling Express Reimbursement, see Canceling Your Recurring Premium Reimbursement. For instructions on updating your premium, see Updating Your Premium for Recurring Reimbursements.
Submit Your Expense
1. Sign in to viabenefitsaccounts.com.
2. On the Dashboard, select Add New Expense.
3. Review the Reimbursement Center page.
Note: If none of your plans are eligible for Express Reimbursement or Automatic Premium Reimbursement, you'll be directed to the Add New Expense page and must submit your expenses manually. See Submitting Reimbursement Requests on the Website for instructions.
Any premium expenses that are eligible for Express Reimbursement will be displayed. Select the expense you want to submit and continue to step 4.
Note: If you have more than two eligible plans, select Go to Premiums to see all of them and select the plan you want reimbursed.
If your plan is shown as eligible for Automatic Premium Reimbursement, we recommended turning it on. See Automatic Premium Reimbursement for more information.
If the premium expense you want to submit isn’t listed, select +Add New Expense. See Submitting a Reimbursement Request on the Website for additional instructions.
4. Confirm the details are correct and select Submit.
Note: Select the pencil icon to make changes.
If you edit the Policy Period or increase the Amount, you’ll need to submit supporting documents. If you edit the amount, the documents must show the premium amount you're requesting. If you adjust the policy period, the documents must reflect the revised dates. Follow the prompts to upload your documents.
5. On the Finished page, you will see a message indicating whether the request is Approved, Denied, Approved and Denied, or Submitted.
6. You can choose to Add Another Expense or go Back To Dashboard.
*Via Benefits reimbursement accounts are administered by Extend Health, LLC.